前厅主管

地点: Wayl和 Baptist University (WBU) – Hawaii Campus 

部门: N/A           

监督: Assistant Executive Director/Campus Dean 

职位分类: 非豁免 

职位管理: 前厅助理

一般的职责:  The 前厅主管 (FOS) is responsible for greeting 和 assisting students, 教师, 工作人员. 除了, the FOS is responsible for verifying if classrooms 和 restrooms have been well maintained by custodian services. The FOS is also responsible for the scheduling 和 administration of tests 和 exams in the testing center. 

具体工作职责: 

1. Answer telephone calls as first responder, 解决问题, or send calls to appropriate staff member; coordinate telephone answering with staff to assure full telephone cover年龄
2. Greet office visitors in reception area, 协助接待客人, 或向适当的工作人员咨询
3. Supervise testing room, including exams scheduling 和 maintain security of all tests
4. 协助教职员复印, 整理, 和 preparing for classes; provide channel of communication 和 assistance for 教师 needs
5. Responsible for organizing 和 maintaining order in copy room
6. Proctor exams for 教师; maintain files for graded exams, research papers 和 other materials for return to students
7. Coordinate repairs/maintenance with plumbers, 空调维护, 木匠, 以及其他贸易工人
8. Maintain 和 process files of final exams
9. Sort 和 distribute mail; send outgoing mail on daily basis; coordinate bulk mailings
10. Responsible for order 和 cleanliness of front lobby area; supervise cleanliness 和 order of all classrooms at the local campus, including break areas; supervise cleaning personnel on a weekly basis
11. Organize classrooms as needed for special events
12. 监控和维护复印机
13. Assist with distribution of graduation gowns 和 materials
14. Order 和 maintain supplies for office; reorder supplies as needed 和 maintain order 和 neatness of supply closet. Forward the purchase request list to the Assistant Dean when necessary
15. Assist with early registration events; greet incoming students 和 help answer their questions; give directions to various campus locations
16. 一些周末和晚上需要

 The above statements are not a complete list of all responsibilities 和 duties performed by employees in this job.  Employee may perform other related duties as assigned by the Assistant Executive Director/Campus Dean.

最低学历:

Education, Certification 和 License:

1. 副学士学位
2. 本科学历优先

 经验与知识:

1. Two (2) years general office experience
2. Knowledge of administrative 和 clerical procedures 和 systems such as word processing managing files 和 records, 设计形式, 正确的商务信函格式, 信封寻址, 和 other office procedures 和 terminology

技能与能力:

1. Proficient in operating a personal computer 和 in using a variety of software applications; particularly Microsoft Word, Excel, 和, 演示文稿
2. 卓越的客户服务
3. Good verbal 和 written communication skills
4. The ability to listen to 和 underst和 information 和 ideas presented through spoken words 和 sentences
5. The ability to communicate information 和 ideas in speaking so others will underst和
6. The ability to bend, stretch, twist, or reach with your body, arms, 和/or legs
7. 快速移动手的能力, 你的手和胳膊在一起, 或者你的两只手抓住, 操作, 或者组装物体
8. The ability to exert maximum muscle force to lift, push, pull, or carry objects
9. The ability to add, subtract, multiply, or divide quickly 和 correctly
10. The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)
11. The ability to generate or use different sets of rules for combining or grouping things in different ways
12. The ability to read 和 underst和 information 和 ideas presented in writing
13. Able to follow directions from supervisor

物理的要求 & 工作条件:

The FOS is expected to h和le long periods of st和ing, sitting, kneeling, bending, & 弯腰, including the ability to lift approximately forty pounds to waist level, 运输箱, 身体灵巧, 和协调. The FOS is expected to be environmentally controlled, 注重细节, 准确的，准确的, 和 perform repetitive motions 和 tasks. The individual is expected to have own transportation to 和 from work. Incumbent is paid for a forty-hour week but works thirty-seven 和 one half hours.

雇佣条件:

就业 is subject to an introductory period (90 days) to monitor employee performance. 当雇佣, the prospective employee must present documentation within three (3) days of hire date to establish their identity 和 employment eligibility as required by Immigration 和 Naturalization Services. 员工必须能够出差. Must be able to operate a licensed motor vehicle, have access to a dependable motor vehicle, 和 possess a valid state driver’s license. Must have 和 maintain a satisfactory driver’s record.

Wayl和 Baptist University does not illegally discriminate in employment opportunities or practices on the basis of race, color, 性, 国家或民族出身, 年龄, 残疾, 或者遗传信息. 根据联邦法律, the university may discriminate on the basis of religion in order to fulfill its mission 和 purposes.